Bellow is shown the time when we will be available to offer online chat support and remote unlocks by usb cable :

TimeEST New York USA timeGMT London UK time
 Week days  12:30 AM to 3 PM EDT  4:30 PM to 8 PM GMT
 Week End  11 AM Noon to 2 PM EDT  4 PM to 7 PM GMT
 15-17 April   11:30 Ato 2PM    4:30 Pto 7 PM GMT